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Rate Fixation Once your transaction receives the required number of confirmations and the payment is credited, we lock the exchange rate and payment amount for you.

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Consent Conditions Before the exchange, you confirm your agreement with our Terms of Service as well as our AML/KYC policy.

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Important Restrictions We do not accept funds from platforms prohibited for us. If any risks to our exchange are detected, we may request personal information and withhold the funds.

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Payment Processing (Business Hours) The process starts immediately after we receive your payment and takes from 1 to 60 minutes. Occasionally, due to high request volume, the procedure may take a little longer.

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Operation Nature This operation is manual and requires additional actions on our side.

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Account Credit In most cases, the funds are credited instantly. Rarely, due to certain banks’ rules, crediting may take longer following standard banking regulations.

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Credo Bank & Basis Receiving funds on Credo Bank and Basis is only possible by creating an exchange in the required exchange direction. Payment will be made after recalculating the rate according to the chosen exchange direction.